Property maintenance software that keeps every work order and every client in order.
Work orders, planned maintenance rounds and repairs for the clients you look after, in one system. Every job with its own number and priority, photos that show the work was done, the client's own reference on the job, and a clear bill for each client. Built and hosted in Canada.
- Work orders arriving by phone, text and email, and one of them always lost.
- Planned maintenance kept on a spreadsheet per building, and a monthly walk-through missed.
- A client asking what was done last quarter, and an afternoon spent finding out.
- Month-end billing rebuilt from timesheets and receipts, one building at a time.
Built around how property maintenance runs
Property, facilities and building maintenance companies work for clients who own or manage many buildings, and each one wants to know what was done, where, and what it cost. The work is part planned rounds and part whatever breaks this week. OpSaber keeps both on one board, with every job on the client's record.
Every client on one record
Each client's work orders, quotes, invoices and correspondence sit on their record, so the office has the answer when the client calls. A client's reply to an email sent from a job lands back on that job.
Work orders with a priority
Requests become jobs with their own numbering, priority, checklist and status, so a leaking roof is not queued behind a sticking door. Add the fields your clients need, such as their own work order number.
Planned maintenance rounds
Monthly walk-throughs, seasonal gutter clearing, generator runs and common area checks are set up once per client and come back on their own, as many schedules as each client needs.
Proof the work was done
Before and after photos, notes and a signature are captured on site and kept on the job. When a client or a tenant asks whether a visit happened, the record is there.
Crews and individuals
A two-person crew on a suite turnover and one technician on small repairs across town sit on the same dispatch board, and it warns you before you double-book anyone.
Your own vehicles and equipment
Your trucks, mowers, snow equipment and tools are on a register with meters and servicing history, and you are told when servicing is due, so a machine is serviced before the season rather than when it breaks.
From the request to the client's bill
What one work order looks like when everything is in one place.
The request comes in
A client reports a problem. The job is created on their record with its own number and priority, and when you email them from the job, their reply lands back on it.
The work is done and recorded
The technician opens the job and its checklist on their phone, runs the timer, takes before and after photos and gets a sign-off, with or without signal.
The client gets a clear bill
The office invoices the client with their own reference on it, and the photos and sign-off are on the job if the client asks what was done.
Stock and purchasing
Materials are held by item and by location, purchase orders to suppliers are received in whole or in part as deliveries land, and an alert tells you when stock is running down.
Answers for your clients
Dashboards show the key figures for open work, hours and money, alerts tell you when work is running late, and a summary report can be scheduled to arrive every month without anyone remembering to run it. Everything OpSaber covers.
If it is missing, we build it.
Every property maintenance company has something it does its own way, from how it handles after-hours calls to how it reports back to a property manager each month. Tell us what yours is and we build it into your workspace as a proper part of the system, maintained with everything else.
Property maintenance questions
Can we keep the email about a job with the job?
Yes. Email the client from the job and their reply lands back on that job, so the conversation is kept with the work rather than in someone's inbox.
Can we schedule planned preventive maintenance?
Yes. Building maintenance rounds are set up once and come back on their own, on whatever cycle you agree with the client. They land on the dispatch board like any other job, and an alert tells you when work is running late.
Can we record a client's own work order or purchase order number?
Yes. You can add the fields your work needs and put them where your team expects to see them, so a client's reference is recorded on the job it relates to.
Can technicians show that the work was done?
Yes. Before and after photos, notes, checklists and a signature are captured on site, even with no signal, and kept on the job.
Can we track our own vehicles and equipment?
Yes. Your own vehicles, plant and tools go on a register with meters, condition and servicing history. Servicing comes round on its own, and you are told before something is overdue.
Can a client approve a quote for a bigger repair online?
Yes. Quotes are priced from your own rates and agreements and sent as a branded document. The client opens it, approves it and signs, with no account to create, and the approved work goes onto the board.
Other trades we set it up for
HVAC service software
Maintenance agreements, repeat visits that schedule themselves, every unit you service on record, and work that carries on offline.
Software for electrical contractors
Quotes from your own rates, projects in stages, service calls, and the licences your electricians have to keep current.
Plumbing service software
Service calls, yearly tests and inspections that come round on their own, stock on every van, and invoices out the same day.
Fire protection inspection software
Inspections that come round on their own, forms you design and sign, and repair quotes your customers approve online.
See it on one of your own sites.
Half an hour, a real work order from your business, and an honest answer about whether it fits.